Buxton - Fort Worth, TX
posted about 1 month ago
The Customer Success Manager (CSM) at Buxton plays a crucial role in enhancing customer satisfaction and ensuring clients derive maximum value from Buxton's solutions. Each CSM manages a portfolio of 30-40 customers, overseeing implementation, training, and ongoing support while acting as a liaison between customers and internal teams. This position is vital for partnering with Strategic Account Executives to shape customer strategy and pursue upsell opportunities.