Customer Success Manager
Definitive Healthcare•Framingham, MA
452d•Remote
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About The Position
The Customer Success Manager (CSM) at Definitive Healthcare is responsible for ensuring the overall success and health of customers within their assigned book of business. This role focuses on supporting clients in achieving their goals, acting as a customer advocate, and streamlining the customer experience. CSMs collaborate with various teams to ensure successful delivery and adoption of the company's solutions, driving product engagement and addressing customer needs proactively.
