Customer Success Manager

$50,000 - $60,000/Yr

Drivecentric - Saint Louis, MO

Full-time - Entry Level

Saint Louis, MO

Professional, Scientific, and Technical Services

About the position

The Customer Success Manager at DriveCentric is responsible for delivering exceptional client service in a dynamic environment. This entry-level position offers comprehensive training and opportunities for career growth within a rapidly expanding software company that specializes in customer relationship management for automotive dealerships.

Responsibilities

• Deliver exceptional client service and support to customers.
• Manage customer relationships and ensure satisfaction with DriveCentric's CRM software.
• Assist customers in utilizing the software effectively to meet their needs.
• Proactively address customer inquiries and resolve issues in a timely manner.
• Collaborate with the customer success team to enhance service delivery and customer experience.

Requirements

• Strong multitasking abilities.
• Excellent customer service skills.
• Problem-solving capabilities.
• Effective communication skills.
• Time management skills.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching