Customer Success Manager
The 20•Plano, TX
468d
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About The Position
As a Customer Success Manager (CSM) at The 20, you will be instrumental in building and maintaining strong relationships with clients, ensuring they receive maximum value from our products and services. This role involves understanding customer needs, collaborating with internal teams, and acting as the voice of the customer to drive satisfaction and success. You will report directly to the Chief Experience Officer (CXO) and play a key role in guiding clients towards achieving their goals while identifying opportunities for growth.
