Customer Success Manager

$52,000 - $52,000/Yr

C2 Realty Group - Reno, NV

Part-time - Entry Level

Remote - Reno, NV

101-250 employees

About the position

The Client Success Manager is a remote role focused on building and maintaining strong relationships with real estate agents. This position is designed for a proactive and enthusiastic individual who excels in communication and is dedicated to supporting agents in their success through various engagement methods.

Responsibilities

• Develop and maintain positive relationships with real estate agents on the team.
• Proactively invite agents to trainings, events, and local networking opportunities.
• Assist agents in sourcing open houses and providing information or resources as needed.
• Regularly communicate with agents via phone, text, video, and audio messages.
• Act as a resource to agents, ensuring they feel supported and connected to the team.
• Track and follow up on agent participation in team events and activities.
• Identify and escalate any challenges or barriers agents may face to leadership.

Requirements

• Extremely social and outgoing, with natural communication skills.
• Strong ability to build rapport and maintain connections in a remote environment.
• Excellent written and verbal communication skills.
• Organized and detail-oriented, with the ability to manage multiple ongoing tasks.
• Previous experience in a client success, account management, or similar role is a plus.
• Comfortable using modern communication tools like video messaging and texting.

Benefits

• Bonus opportunities