Customer Success Manager
Global Payments•Boston, MA
469d•Onsite
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About The Position
The Customer Success Manager at MineralTree is responsible for overseeing enterprise-level support and service activities for designated clients. This role focuses on ensuring quality service and operational performance, developing client relationships, and identifying service needs to enhance client satisfaction and reduce downtime. The manager acts as the primary contact for clients, coordinating the resolution of service incidents and collaborating with internal teams to demonstrate the value of support offerings.
