Customer Success Manager
Certifid•Grand Rapids, MI
460d
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About The Position
CertifID is seeking a Customer Success Manager who will serve as the primary point of contact and advocate for a portfolio of Mid-Market and SMB customers. This role focuses on the implementation of new customers and the ongoing engagement and nurturing of existing customers to enhance their success with CertifID's secure platform. The Customer Success Manager will leverage their expertise in the company's products and services to drive customer satisfaction and retention, ensuring that every transaction is conducted with confidence and peace of mind.
