Customer Success Manager

About the position

At AIM, we use our branding expertise to help companies throughout the U.S. establish a solid customer base and consistent market identity. Our team members are passionate about growth, innovation, and collaboration. As a Customer Success Manager, you will play an integral part in helping our company exceed sales expectations, surpass outreach projections, and stay one step ahead of market trends.

Responsibilities

• Actively identify quality leads and close new contracts
• Remain knowledgeable on products, services, and updates
• Act as the point of contact between client and consumer
• Implement sales and marketing strategies to exceed quotas

Requirements

• Outstanding communication skills focused on relationship building
• Minimum of one year in a communications or customer-facing role
• Can-do attitude, dependability, and a willingness to learn
• Reliable transportation (must be in office every day)

Nice-to-haves

• Experience or interest in Sales
• Experience or interest in marketing
• Experience or interest in customer service
• Experience or interest in retail
• Experience or interest in athletics
• Experience or interest in restaurant
• Experience or interest in teamwork
• Experience or interest in training
• Experience or interest in campaigns
• Experience or interest in leadership
• Experience or interest in communication
• Experience or interest in outreach
• Experience or interest in advertising
• Experience or interest in business development
• Experience or interest in hospitality
• Experience or interest in adaptability
• Experience or interest in promotions
• Experience or interest in teams
• Experience or interest in clubs
• Experience or interest in fitness
• Experience or interest in problem solving
• Experience or interest in military
• Experience or interest in entrepreneurship
• Experience or interest in delivery
• Experience or interest in negotiation skills
• Experience or interest in products and services

Benefits

• Paid training and full-time hours
• Weekly pay and generous bonuses
• Outstanding growth opportunities
• Supportive, team-focused environment