customer success manager

$60,000 - $60,000/Yr

Unclassified - Parsippany-Troy Hills, NJ

Full-time - Entry Level

Parsippany-Troy Hills, NJ

About the position

The Customer Success Manager role is designed to support the growth of a multi-award-winning company in the legal technology sector. This position involves engaging with prospects, understanding their needs, and driving new business opportunities through effective communication and outreach strategies. The role is pivotal in expanding the company's market presence and ensuring client satisfaction as the company enters a new growth phase.

Responsibilities

• Gain a competitive knowledge of the company and the market to engage in valuable conversations with prospects.
• Research accounts, identify key players, and generate interest in the company's offerings.
• Source new opportunities through prospect outreach including outbound calls, emails, and social selling.
• Understand the needs and requirements of growing hedge funds and asset managers.
• Maintain and expand a database of prospects to ensure a continuous pipeline of sales leads.
• Manage and execute plans that will drive the client's proposition and obtain new business.

Requirements

• A Bachelor's Degree
• Great interpersonal and communication skills
• An ambitious and driven attitude

Benefits

• $60k basic salary with OTE taking earnings higher
• Tailored focused training designed for success
• 401(k) contributions and competitive insurance options
• Lucrative bonuses and incentives including trips
• Regular socials in a welcoming office environment
• Excellent scope for progression with a market-leading enterprise
• Offices in a highly sought after, central location