Customer Success Specialist
Divert•Concord, MA
468d•$65,000 - $75,000
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About The Position
As a Customer Success Specialist at Divert, Inc., you will play a crucial role in ensuring customer satisfaction and success throughout their journey with the company. You will act as a strategic partner, helping customers understand and utilize Divert's solutions effectively while advocating for their needs within the organization. Your responsibilities will include monitoring customer health, supporting onboarding processes, and identifying opportunities for growth and improvement in customer relationships.
