Customer Success Specialist

$31,200 - $41,600/Yr

WhoHire - Phoenix, AZ

Full-time - Entry Level

Phoenix, AZ

About the position

The Customer Success Specialist at WhoHire plays a crucial role in ensuring client satisfaction and success by providing support and insights throughout the recruitment process. This position requires a commitment of 30 to 40 hours per week and offers a competitive hourly wage of $15 to $20. The ideal candidate will possess strong communication and customer service skills, along with the ability to analyze recruitment data to enhance client experiences.

Responsibilities

• Provide exceptional customer service to clients throughout the recruitment process.
• Utilize applicant tracking systems to manage client interactions and data.
• Analyze recruitment insights and provide feedback to clients.
• Assist clients in navigating the hiring process effectively.
• Maintain organized records and documentation related to client interactions.

Requirements

• High school diploma or GED required.
• Strong customer service and communication skills.
• Familiarity with applicant tracking systems is preferred.
• Excellent organizational skills and attention to detail are necessary.
• Analytical abilities to provide insights and recommendations to clients.

Nice-to-haves

• Experience in recruitment or human resources is a plus.

Benefits

• Paid holidays
• Paid time off
• Medical insurance