Customer Support Analyst
Thomson Reuters•Denver, CO
429d•$78,500 - $145,900
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About The Position
The Customer Support Analyst plays a crucial role in bridging the gap between business requirements and technical solutions. This position involves consolidating and translating diverse business needs into Functional Design Documents, ensuring that the software development process aligns with customer satisfaction goals. The analyst will engage in project management, technical implementation, and testing tasks, while also maintaining existing content and supporting customers as needed.
