Customer Support Coordinator: Post Shipment Team Member (Hybrid)
Siemens•Peachtree Corners, GA
452d•$38,600 - $66,200
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About The Position
The Customer Support Coordinator for the Post Shipment Team at Siemens is responsible for managing customer requests and providing guidance and resolution for all post-shipment needs. This role involves investigating and resolving semi-complex problems, coordinating activities with internal departments, and utilizing system tools to address customer inquiries related to shipping discrepancies, damages, and billing disputes. The position emphasizes building relationships with key stakeholders and ensuring effective communication throughout the resolution process.
