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Computing Concepts - Riverton, UT
posted about 2 months ago
Full-time - Entry Level
Remote - Riverton, UT
Professional, Scientific, and Technical Services
About the position
The Customer Service Representative position at Computing Concepts, Inc. involves providing exceptional client support in a hybrid work environment. The role focuses on handling incoming phone calls related to various service inquiries on financial accounts, ensuring high accuracy and efficiency while meeting performance metrics.
Responsibilities
- Handle incoming phone calls regarding service inquiries on accounts.
- Respond to inquiries with a high degree of accuracy and efficiency.
- Meet key department performance metrics consistently.
- Provide functional support for Cash Management products and services.
- Assist clients with online and mobile app inquiries.
- Address general account or financial-related inquiries.
Requirements
- Strong communication skills to interact with clients effectively.
- Ability to work in a fast-paced, team-oriented environment.
- Aptitude for multi-tasking and adjusting quickly to changes.
Nice-to-haves
- Experience in customer service, particularly in financial services.
- Familiarity with Cash Management products and services.
Benefits
- Hybrid work model (3 days in office, 2 days remote).
- Long-term contract position.
