Customer Support Trainee

$46,000 - $57,000/Yr

Precision Management Company - Ardmore, PA

Full-time - Entry Level

Ardmore, PA

Administrative and Support Services

About the position

The Customer Support Trainee position at Precision Management Inc is an entry-level role focused on business development and customer service. The role involves engaging potential buyers, educating them about products and services, and acquiring new business through various strategies. The company emphasizes a people-centric culture and high-performance training and support.

Responsibilities

• Develop new and hone in for previous accounts via prospecting, networking, referrals, and business campaigns
• Employ active listening to understand customer needs in order to better offer solutions prior to sale
• Handle inquiries professionally, providing prompt resolutions
• Manage sales lifecycle from contact initiation to closure
• Achieve regular key performance objectives and sales targets
• Collaborate with executives and the account team to boost campaign revenue
• Uphold company and client core values

Requirements

• A Bachelor's degree in business, entrepreneurship or communications is highly preferred but not required
• No prior experience in sales, new business development, or customer service is required
• Reputation as a high performer and proven experience exceeding goals
• Confident, competitive, and comfortable working in an entrepreneurial environment
• Ability to prioritize and manage time effectively
• Self-starter attitude with an energetic and outgoing personality and a strong work ethic

Benefits

• 401(k)
• Bonus opportunities
• Performance bonus