Smith's Food And Drug - Mesquite, AZ
posted 4 days ago
Part-time - Entry Level
Mesquite, AZ
101-250 employees
Food and Beverage Retailers
About the position
The position focuses on delivering exceptional customer service and enhancing the shopping experience at Smith's Food and Drug. The role involves resolving customer concerns, identifying operational improvements, and embodying the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Employees are expected to contribute to a positive work environment while ensuring customer satisfaction.
Responsibilities
- Resolve customer concerns to ensure a high level of service and excellent customer experience.
- Identify and communicate opportunities for operational improvements.
- Demonstrate the company's core values in all interactions.
- Greet customers in a friendly manner and assist them in the store.
- Anticipate customer needs and respond to questions in a timely manner.
- Oversee front end operations to meet sales, profit, and labor goals.
- Ensure cleanliness and maintenance of the front end area.
- Train and coach associates on front end policies and procedures.
- Provide backup coverage for the service operations manager when needed.
- Comply with food safety and sanitation regulations.
Requirements
- High School Diploma or GED required.
- Effective interpersonal and customer service skills.
- Good math skills, including addition, subtraction, multiplication, and division.
- Sound judgment and decision-making skills.
- Friendly and approachable demeanor with a team player attitude.
- Ability to work in a fast-paced environment.
- Good oral and written communication skills.
Nice-to-haves
- Familiarity with Microsoft Office Word and Excel.
Benefits
- Opportunities for career growth and development.
- Supportive work environment with a focus on teamwork.
