Customer Tech - Salesforce Solution Architect - Senior - Tech Consulting - Open Location

Ernst & Young - Woodbridge Township, NJ

Full-time - Senior

Woodbridge Township, NJ

Professional, Scientific, and Technical Services

About the position

The Customer Tech - Salesforce Solution Architect role at EY is a senior position within the tech consulting team, focusing on Salesforce implementations. The role involves managing client projects from inception to delivery, ensuring that solutions meet client requirements and are delivered on time and within budget. The position requires a blend of technical expertise in Salesforce and strong interpersonal skills to lead client interactions and project teams effectively.

Responsibilities

• Identify customer requirements and develop front-end components and services integral to software architecture.
• Define and execute deliverables efficiently.
• Manage completion of deliverables and maintain engagement economics reports.
• Track resource plans and budgets, and handle project statuses.
• Participate in client sessions as a workstream member or team lead.
• Travel based on client needs and maintain a chargeability level with billable hours to external clients.

Requirements

• A four-year Bachelor's degree in Business Systems or a related field is required.
• 2-4 years of experience in Salesforce (SFDC) CRM and multiple end-to-end implementations.
• Salesforce integration experience with various middleware tools.
• Deep experience with Salesforce, APEX APIs, APEX Triggers, VisualForce, Apex Classes, Apex Web Services, APIs, AppExchange, and Salesforce.com s-controls.
• Hands-on experience configuring Salesforce.com, Workflow Alerts and Actions, and Approval Workflows.
• Ability to lead the solutioning and design of the Salesforce platform, identifying gaps between current and future states.
• Knowledge of Salesforce configuration and platform capabilities.
• Experience working with developers to define and create specifications for custom code or data migration requirements.
• Ability to create and manage project timelines and project economics for on-time and on-budget delivery.
• Ability to identify potential risks and develop mitigation plans.

Nice-to-haves

• Proficiency in application development tools.
• Quality assurance and software development expertise.
• Systems integration skills.
• Building relationships, client trust, and emotional agility.
• Complex problem-solving abilities.

Benefits

• Inclusive culture and support for career development.
• Opportunity to work on diverse projects in a rapidly growing area.