US Tech Solutions - Charlotte, NC

posted 4 months ago

Full-time
Charlotte, NC
Administrative and Support Services

About the position

The UX Lead role at US Tech Solutions is a pivotal position that focuses on enhancing the overall user experience while collaborating with various teams across the organization. This role requires a strong partnership with technology partners, product teams, development teams, and marketing teams to ensure that business goals are met effectively. The UX Lead will advocate for user-centered design principles and practices, ensuring that the end-user experience is at the forefront of all initiatives. This position is not only about design but also about understanding the business objectives and aligning them with user needs to create a seamless experience. In this role, the UX Lead will be responsible for leading user research efforts, analyzing user feedback, and translating insights into actionable design strategies. The individual will work closely with cross-functional teams to develop wireframes, prototypes, and high-fidelity designs that meet both user and business requirements. The UX Lead will also play a crucial role in mentoring junior designers and fostering a culture of design thinking within the organization. This position requires a blend of creativity, analytical skills, and a deep understanding of user experience methodologies. The UX Lead will also be expected to stay updated with the latest industry trends and best practices in user experience design, ensuring that US Tech Solutions remains competitive in delivering exceptional user experiences. This role is essential in driving innovation and ensuring that the products and services offered by the company are user-friendly and aligned with market demands.

Responsibilities

  • Collaborate with technology partners, product, development, and marketing teams to achieve business goals.
  • Advocate for user experience across all projects and initiatives.
  • Lead user research efforts to gather insights and feedback.
  • Translate user insights into actionable design strategies.
  • Develop wireframes, prototypes, and high-fidelity designs.
  • Mentor junior designers and promote design thinking within the organization.
  • Stay updated with industry trends and best practices in user experience design.

Requirements

  • 5+ years of experience in user experience design or related field required; 7+ years preferred.
  • Strong understanding of user-centered design principles and methodologies.
  • Experience in leading user research and usability testing.
  • Proficiency in design tools such as Sketch, Adobe XD, or Figma.
  • Ability to collaborate effectively with cross-functional teams.

Nice-to-haves

  • Experience in a leadership role within a UX team.
  • Familiarity with agile development methodologies.
  • Knowledge of front-end development technologies.
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