CX Program & Communications Manager
Government Employees Health Association•Lee's Summit, MO
453d•$99,600 - $149,400•Remote
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About The Position
The Customer Experience Program & Communications Manager at GEHA is responsible for managing the design and implementation of customer experience (CX) initiatives and related communications. This role involves overseeing multiple programs, ensuring alignment with the CX strategy, and compliance with communication governance processes. The manager will collaborate with various internal teams to enhance member engagement and satisfaction through effective program management and communication strategies.
