Cyber Security Analyst 1 (1st Shift)

Mcpc - Cleveland, OH

Full-time - Entry Level

Cleveland, OH

1-10 employees

Professional, Scientific, and Technical Services

About the position

The Cyber Security Analyst at MCPc is responsible for identifying, analyzing, and blocking potential threats while detecting IT security incidents across the enterprise. This role involves proactive service monitoring, patching, antivirus management, and backups, ensuring the security of client data and systems. The analyst will work closely with the security team to follow operational processes for incident analysis and remediation, contributing to the overall security posture of the organization.

Responsibilities

• Triage incoming tickets to the Security Operations Center.
• Monitor, identify, report, and perform risk analysis of threats and vulnerabilities within the customer's environment.
• Interpret and analyze potential threats, translating their severity.
• Assist Security Engineers with initial triage and resolution of critical issues.
• Conduct event analysis leveraging SIEM tools.
• Perform log parsing and analysis.
• Assist in implementing security awareness strategies.
• Monitor remote monitoring and management system alerts and respond accordingly through service tickets.
• Effectively communicate and work with end users to remediate issues with monitoring, patching, antivirus alerts, and backups.
• Communicate with customers regarding changes or agreed outages.
• Research vendor patch release schedules for timely vulnerability disclosures.
• Provide monthly patching reports to customers and escalate issues as necessary.
• Monitor antivirus alerts and communicate with customers effectively regarding remediation.
• Resolve technical issues resulting from monitoring alerts.
• Document configuration items in IT Glue and verify validity.
• Assist with report generation out of Solarwinds/Nable/ConnectWise.
• Assist with client projects as appropriate.

Requirements

• Bachelor's degree in computer science, management information systems, or related field plus 2 years of work experience OR an Associate's degree plus 3 years of work experience OR 4 years of work experience.
• Experience in information security operations, incident analysis, incident handling, and vulnerability management.
• Understanding of IT security needs and procedures.
• Excellent verbal and written communication skills.
• Detail-oriented with strong organizational skills.

Nice-to-haves

• Information security related experience in areas such as security operations, incident analysis, incident handling, and vulnerability management or testing.
• Experience in network operations or engineering.
• CompTIA Security+ certification.
• Networking Certifications (CCNA, etc.).
• Experience with Office 365 and Logarythm.

Benefits

• Full-time employment with competitive salary.
• Opportunities for professional development and training.