Cyber Security Analyst

Arraya Solutions - Blue Bell, PA

Full-time - Entry Level

Blue Bell, PA

Professional, Scientific, and Technical Services

About the position

Arraya Solutions is seeking a Cyber Security Analyst I to join their Managed Services team. This role is crucial for managing and monitoring cybersecurity technologies to protect customers from emerging threats. The analyst will be responsible for reviewing existing client security controls, coordinating security enhancements, and responding to security incidents. The ideal candidate will have a strong technical background, a passion for cybersecurity operations, and a desire to learn and grow within the field.

Responsibilities

• Perform vulnerability scans on customer systems and generate reports.
• Manage a diverse set of security platforms and generate reports.
• Administer Multi-Factor Authentication products.
• Conduct security audits and provide reports for senior leadership consideration.
• Respond to customer security incidents and perform remediation and cleanup.
• Install, configure, and maintain security tools and technologies.
• Conduct vulnerability assessments and follow up for issue resolution.
• Troubleshoot security systems and provide recommendations to better support customer environments.
• Update ticket, task, and service request details to support triage, escalation, and resolution.
• Capture, document, and transfer knowledge of customer environments to junior personnel.
• Train and certify on supported technologies.

Requirements

• 1-3 years' recent experience in a hands-on cyber security IT support role.
• Relevant certifications from vendors such as Microsoft, Cisco, and Fortinet.
• Understanding of cyber security technologies including firewalls, IDS/IPS, SIEM, access control, encryption, networks, anti-malware, servers, and vulnerability management.
• Experience working with Cisco security technologies preferred.
• Demonstrated ability to support users and troubleshoot problems remotely.
• Demonstrated ability to communicate and collaborate with other team members.
• Demonstrated ability to manage workload and make productive use of time.
• Experience managing incidents and problems in enterprise class ITSM platforms (ServiceNow, BMC Remedy, SolarWinds, Autotask).
• Excellent communication, documentation, and customer-facing skills.
• Strong analytical and creative problem-solving skills.
• A desire to continue learning about emerging technologies.

Nice-to-haves

• Experience with Office 365/Entra ID Security Controls.
• Familiarity with Defender suite of products.
• Knowledge of Network Security, SIEM, Vulnerability Management, and EDR.

Benefits

• Full-time position with a 40-hour work week.
• Opportunity for learning and development in a fast-paced environment.