Network And Simulation Technologies - Keyport, WA

posted about 2 months ago

Full-time
Keyport, WA
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About the position

Netsimco, a Saalex company located in Middletown, RI, is seeking a motivated and ambitious Computer User Support Specialist to join our team in Keyport, Washington. As an Engineering and Information Technology Services company, we provide a range of services including Cyber Security, Information Technology, Strategic Operations Research, Wargaming, Training and Education, Range Operations and Management, Engineering and Logistics Services, Data Analytics, and Business Intelligence Services to various government agencies across every warfare domain. The Computer User Support Specialist will play a crucial role in ensuring that our clients receive the technical assistance they need to effectively utilize their computer systems and software. In this position, the specialist will be responsible for providing technical assistance to computer users, answering questions, and resolving computer problems for clients either in person, via telephone, or electronically. The role may also involve assisting clients with the use of computer hardware and software, including tasks related to printing, installation, word processing, electronic mail, and operating systems. Additionally, the specialist will assess security controls, Security Technical Implementation Guides (STIGs), and Assured Compliance Assessment Solution (ACAS) scans in accordance with the Security Assessment Plan (SAP). A key responsibility will be to build risk assessment reports (RAR) that incorporate all findings discovered during testing, along with documenting an analysis of each finding. This position requires a proactive individual who is not only technically skilled but also possesses strong communication abilities to effectively assist clients. The successful candidate will be part of a dynamic team dedicated to providing high-quality support and ensuring the security and efficiency of our clients' computer systems.

Responsibilities

  • Provide technical assistance to computer users.
  • Answer questions or resolve computer problems for clients in person, via telephone, or electronically.
  • Assist concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
  • Assess security controls, Security Technical Implementation Guides (STIGs), and Assured Compliance Assessment Solution (ACAS) scans in accordance with the SAP.
  • Build risk assessment report (RAR) incorporating all findings discovered in testing, and document an analysis of each finding.

Requirements

  • Ability to obtain and maintain a Department of Defense (DoD) Top Secret security clearance.
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