Cyber Security Support Analyst

Netsimco - Keyport, WA

Full-time

Keyport, WA

Professional, Scientific, and Technical Services

About the position

Netsimco, a Saalex company located in Middletown, RI, is an Engineering and Information Technology Services provider that specializes in Cyber Security, Information Technology, Strategic Operations Research, Wargaming, Training and Education, Range Operations and Management, Engineering and Logistics Services, Data Analytics, and Business Intelligence Services for various government agencies across all warfare domains. We are currently seeking a motivated and ambitious Computer User Support Specialist to join our team in Keyport, Washington. This role is crucial in providing technical support and assistance to computer users, ensuring that they can effectively utilize their hardware and software resources. The Computer User Support Specialist will be responsible for addressing user inquiries, troubleshooting issues, and providing guidance on the use of various computer systems and applications. Additionally, the specialist will assess security controls and compliance measures, contributing to the overall security posture of the organization. This position requires a proactive approach to problem-solving and a commitment to maintaining high standards of service delivery.

Responsibilities

• Provide technical assistance to computer users.
• Answer questions or resolve computer problems for clients in person, via telephone, or electronically.
• Assist with the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
• Assess security controls, Security Technical Implementation Guides (STIGs), and Assured Compliance Assessment Solution (ACAS) scans in accordance with the SAP.
• Build risk assessment reports (RAR) incorporating all findings discovered in testing, and document an analysis of each finding.

Requirements

• Ability to obtain and maintain a Department of Defense (DoD) Top Secret security clearance.