Cybersecurity Delivery Analyst, IT Business Process Specialist Expert

$118,000 - $188,000/Yr

PG&E - Oakland, CA

Full-time - Entry Level

Hybrid - Oakland, CA

Utilities

About the position

This is a challenging and fast paced position in PG&E's EPD&A organization and is integral to delivery of projects and programs within the Cybersecurity Portfolio Management Office (PMO). The Cybersecurity Business Process Analyst, Expert serves to ensure superior delivery and rollout of cybersecurity projects through a combination of requirements analysis, change communications, and metrics reporting in collaboration with the PMO leadership. The position requires coordination with user communities, cybersecurity and EPD&A leadership, and broader IT functions. The position requires deep experience with Project and Program Management using both waterfall and agile methods. Collaborates with and manages work across cross functional teams ensure successful and measurable implementation within the context of the PG&E's lean playbook. The work location is hybrid and can located within the PG&E service territory but will require regular travel for in-person workshops and meeting as needed; the demand for in-person collaboration is expected to grow with the adoption of Lean within EPD&A.

Responsibilities

• Provide expert consulting in information technology to multiple clients to identify and satisfy their business needs
• Identify, propose and influence IT solutions to complex cross-organizational business problems; negotiate requirements and deliverables across multiple business customers and organizations
• Communicate IT processes to the business clients. Contribute to IT Methodology.
• Document requirements as needed to enable best value technology decisions or to provide clarity to product teams in support of business objectives
• Support for the developing the agile release train (ART) for Cybersecurity, including representing the user community when required.
• Support visual management of projects through the development and tracking of metrics and KPIs in collaboration with the PMO team.
• Plan and coordinate communication of major cybersecurity technology rollouts to the enterprise in conjunction with the Cybersecurity and IT communication teams.
• Develop and maintain a productive working relationship with stakeholders across cybersecurity and the wider IT community.
• Facilitate Lean within the Cyber PMO, with a focus on standard work, problem solving, and waste elimination
• Exercise independent judgment and discretion in matters of significance and complexity
• Adapt to changing processes and execution requirements
• Drive all assigned and oversight tasks to completion

Requirements

• BA/BS in Computer Science, Business, Engineering, or equivalent experience
• 6 years' experience in Information Technology, including experience in business process
• Lean Six Sigma certification

Nice-to-haves

• Certified Scrum Master (CSM) and/or SAFe Certified Professional
• Experience with the following programs - Planisware, Agile and Waterfall Methodologies, Infrastructure and Application implementation, Microsoft Office Suite
• Expert understanding of PG&E's Lean playbook

Benefits

• Eligible to participate in PG&E's discretionary incentive compensation programs