Cybersecurity Operations Analyst I

$56,200 - $77,300/Yr

Modivcare Solutions - Denver, CO

Full-time - Entry Level

Denver, CO

About the position

The Security Analyst is responsible for monitoring and triaging security alerts and reports from company systems. This role involves developing and implementing policies that trigger security alerts, maintaining dashboards, and ensuring effective control environments. The analyst works closely with the Security Operations Center (SOC) and Managed Security Service Providers (MSSPs) to enhance alert scoping and response strategies, while also documenting all aspects of the alerting and monitoring systems.

Responsibilities

• Monitor and triage security relevant alerts and reports from company systems.
• Develop and implement policies and configurations that trigger security alerts.
• Maintain dashboards and collect metrics for security monitoring.
• Work with the SOC to capture logs from security and non-security systems.
• Develop new alerts, rules, and playbooks in collaboration with the SOC and MSSPs.
• Document all aspects of alerting and monitoring systems, including log collection points and response matrices.
• Monitor control environments to ensure effective operation of security controls.
• Assist in tracking and responding to incoming alerts from the SOC and MSSPs.
• Perform tier 1 triage of alerts and escalate to Security Engineering as needed.
• Support penetration testers and incident response specialists.
• Participate in an on-call rotation for non-business hours alert response.
• Conduct routine reporting on security events and system hygiene.
• Work with IT GRC to provide operational support for vulnerability management systems.
• Assist IT Risk Analysts in identifying and documenting risks.
• Collaborate with Information Security and IT Operations to ensure effective patching.
• Respond to compliance requests from IT GRC team regarding SOX, HITRUST, SOC 2, and HIPAA.
• Support IT General Control testing activities and evidence gathering.
• Assist Security Engineering with tool design and deployment.
• Document changes in the IT Service Management (ITSM) system.

Requirements

• Bachelor's Degree in Computer Science, Computer Engineering, or Information Security/Cyber Security.
• Zero (0) plus years of experience in a related field.
• Technical security certificates preferred (e.g., SANS GIAC, vendor-specific security certs).
• Non-technical security certificates a plus (e.g., ISC(2) CISSP, ISACA CRISC).
• Security-relevant knowledge around Active Directory, Linux, Windows Server, and TCP/IP core tenets.
• Proficient in MS Office tools and web-based collaboration tools.
• Strong problem-solving and reasoning skills.
• Excellent customer service skills while adhering to company procedures.
• Ability to make critical decisions following company procedures.
• Ability to work well with diverse personalities and influence others effectively.
• Excellent organizational and supervisory skills.
• Ability to proactively address work-related problems.
• Strong relationship-building skills with customers and co-workers.
• Ability to complete tasks under stressful situations.
• Excellent oral and written communication skills.

Nice-to-haves

• Experience with security tools and monitoring systems.
• Familiarity with compliance frameworks such as SOX, HITRUST, SOC 2, and HIPAA.

Benefits

• Medical, Dental, and Vision insurance
• Employer Paid Basic Life Insurance and AD&D
• Voluntary Life Insurance (Employee/Spouse/Child)
• Health Care and Dependent Care Flexible Spending Accounts
• Pre-Tax and Post-Tax Commuter and Parking Benefits
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Tuition Reimbursement
• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)