Cybersecurity Operations Manager - 08074

Coastal Credit Union - Raleigh, NC

Full-time - Mid Level

Raleigh, NC

Credit Intermediation and Related Activities

About the position

As Coastal's Cybersecurity Operations Manager, you will oversee all aspects of ongoing cybersecurity operations. Your primary responsibility will be to ensure that potential cybersecurity threats are detected, triaged, investigated, and responded to quickly, thoroughly, and effectively. You will maintain and enhance the cybersecurity tools and systems, ensuring they are reliable and optimally configured. Collaboration with peers in IT, Risk, and across the business will be essential to maintain and enhance cybersecurity protections while facilitating new projects and initiatives. In this role, you will work closely with IT and business teams to identify solutions to cybersecurity risks and implement appropriate mitigations for new initiatives. You will also be responsible for maintaining and enhancing cybersecurity monitoring alert coverage, ensuring thorough and timely investigations of cybersecurity alerts, and following accurate, thorough, precise, and legally sound incident response and forensic procedures in the event of a security incident. Additionally, you will manage vendor relationships, evaluating and recommending vendors, maintaining productive relationships with existing vendors, assessing vendor SLA compliance, and collaborating with vendors to implement cybersecurity solutions.

Responsibilities

• Oversee all aspects of ongoing cybersecurity operations.
• Detect, triage, and investigate potential cybersecurity threats.
• Respond to potential incidents quickly, thoroughly, and effectively.
• Maintain and enhance cybersecurity monitoring alert coverage.
• Enhance the configuration of various cybersecurity systems.
• Ensure thorough and timely investigation of cybersecurity alerts.
• Follow accurate and legally sound incident response and forensic procedures during security incidents.
• Manage vendor relationships and assess vendor SLA compliance.

Requirements

• At least five years of experience in Cybersecurity Operations, SIEM, Incident Response, System Administration, System Hardening, Network Administration, Cloud Fundamentals, Firewalls, Basic Scripting, Excel, and PowerPoint.
• Relevant bachelor's degree or equivalent experience.
• Related master's degree preferred.
• Certifications such as CISSP, CISM, etc.

Nice-to-haves

• Experience with Agile and/or Kanban project management techniques.
• Programming skills.
• Penetration testing experience.
• Risk assessment knowledge.
• Familiarity with information security compliance frameworks.
• Experience in cyber forensics.
• Knowledge of SQL and infrastructure-as-code technologies.

Benefits

• Reasonable accommodations for applicants with disabilities.