Cybersecurity Platform Operations Consultant - PKI

Health Care Service Corporation - Waukegan, IL

Full-time

Waukegan, IL

Insurance Carriers and Related Activities

About the position

The Cybersecurity Platform Operations Consultant will join HCSC's Information Security Operation Team, specifically the PKI and Certificate Services Team. This role focuses on the implementation, maintenance, and support of Encryption Services and Public Key Infrastructure (PKI), ensuring the security of data at rest, in flight, and during transactions. The position emphasizes continuous improvement and professional development within a dynamic and fast-paced environment.

Responsibilities

• Assist in the maintenance and support of all Enterprise Encryption Services protecting Data at Rest, Data in flight, and Transaction Data.
• Implement changes and support end-to-end PKI infrastructure.
• Deploy, maintain, and troubleshoot systems for PKI Certificate Services Infrastructure data protection systems.
• Provide support for encryption technologies such as general purpose HSMs and Symmetric key management systems.
• Work with multiple database protection functionalities including Native and Transparent Data Encryption.
• Prepare and document design, installation, and Operations & Maintenance guides.
• Assist in audit and compliance related documentation.
• Support Certificate Management requests as per pre-defined procedures and within agreed Service Level Agreements (SLA).
• Resolve problem tickets and assist other staff members as needed.
• Monitor and troubleshoot PKI Certificate Services infrastructure services for problems and failures, providing support and resolutions.
• Support Data Encryption Deployment, HSM & Key Management teams.
• Support and facilitate the Global Key Custodian Program and PKI Vetter program.

Requirements

• Bachelor's Degree and 4 years of combined IT and security work experience with a broad exposure to infrastructure/network and multi-platform environments OR 8 years of related work experience OR 8 years of related military experience.
• Knowledge of security issues, techniques, and implications across all existing computer platforms.
• Familiarity with a wide range of key management systems (e.g., Venafi, KeyFactor), certificate automation solutions, operating systems, security protocols, and database protection functionalities.
• Strong oral and written communication skills.
• Problem solving and analytical skills, tools, and techniques.
• Results-oriented, continuous improvement mindset.
• Organization and multi-tasking skills; ability to manage multiple projects and tasks.
• Ability to operate effectively under high pressure situations and/or against deadlines.
• Understanding of information security frameworks, incident management/response, security operations, and application security best practices.

Nice-to-haves

• Bachelor's or Master's Degree in Computer Science, Information Systems, or other related field, or equivalent work experience.
• Flexibility, self-motivation, and results-oriented team player with attention to meeting tight project timelines.
• Ability to build relationships to collaborate effectively with other functional areas.

Benefits

• Professional development opportunities
• Inclusive workplace culture
• Equal Opportunity Employment