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Conrad Jordan - Charlotte, NC

posted about 2 months ago

Full-time
Charlotte, NC
Educational Services

About the position

The D-BAT Trainer at TOCA is responsible for teaching baseball and softball skills in a supportive and engaging environment. This role focuses on fostering a love for the game, promoting sportsmanship, and enhancing the overall experience for players of all skill levels. The trainer will work closely with clients to develop tailored training plans and maintain a welcoming atmosphere that aligns with TOCA's core values.

Responsibilities

  • Follow the monthly Trainer Business Plan to increase lessons and client base.
  • Create awesome training experiences to retain and grow your existing client base.
  • Build and maintain long-term relationships with players, parents, and coaches.
  • Meet with the D-BAT Training Manager monthly to track month-to-date performance and forecast weekly program commitments.
  • Partner with D-BAT Training Manager in following up with dropped clients to identify any trends contributing to turnover.
  • Participate in a specific plan to 'Win Back' past clients from previous seasons.
  • Develop an instructional evaluation process for new and existing clients.
  • Present Baseline Session Data to clients for effective conversion and long-term player development.
  • Tailor training plans to meet the needs and long-term development of the player.
  • Uphold our service commitment to maintain a clean and clutter-free, friendly and outgoing, well-maintained, and visually appealing environment.
  • Collaborate with the D-BAT Training Manager to review and develop a plan for guest and client recovery.
  • Model D-BAT training standards through lesson quality, goal setting, and experience reviews.
  • Create an active, energetic, and engaging environment with clients and teammates.
  • Adhere to safety protocols and facility policies.

Requirements

  • Collegiate or Professional baseball or softball coaching experience.
  • Prior experience providing private, one-on-one training sessions is preferred.
  • Background playing baseball or softball in a college or professional setting is required.
  • Desire to work cooperatively and effectively with different personality types as well as other departments, vendors, and clients.
  • Outstanding interpersonal and communication skills to engage with guests, staff, and stakeholders.
  • Passion for creating an inviting and welcoming environment that aligns with D-BAT Training values.
  • Availability to work afternoons and evenings, including weekends and holidays.
  • Ability to kneel, bend, reach, climb, and stand for long durations of time.
  • Ability to move and lift equipment and supplies of 30+ pounds.

Benefits

  • Competitive hourly rate within a dynamic and innovative training facility.
  • Opportunity to make a positive impact and be a role model in the lives of guests.
  • Contribution to the growth and development of local baseball & softball talent and community engagement.
  • Positive and supportive team culture that values continuous improvement and excellence.
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