D365 F&O System Administrator

$90,000 - $120,000/Yr

Nigel Frank

Full-time - Mid Level

Administrative and Support Services

About the position

The D365 F&O System Administrator will serve as the technical lead for implementing and maintaining Dynamics 365 environments, specifically focusing on Finance and Operations (F&O) and Customer Engagement (CE) modules. This role involves collaborating with cross-functional teams to ensure the successful operation of Microsoft Dynamics solutions, managing system upgrades, and providing technical support to end-users.

Responsibilities

• Collaborate with cross-functional teams, including developers, business analysts, and project managers, to ensure successful implementation and operation of Microsoft Dynamics solutions.
• Deploy, monitor, and maintain Dynamics 365, add-ons, and associated business applications.
• Deploy, monitor, and maintain Power Platform environments.
• Implement system upgrades and patches to keep the environment up-to-date and secure.
• Facilitate data management between Microsoft Dynamics 365 and other systems.
• Configure and maintain Microsoft Dynamics 365 applications (F&O and CE), ensuring optimal performance and reliability.
• Implement and manage security policies to ensure data integrity and protect against unauthorized access.
• Create and maintain backups and perform restores.
• Monitor system performance and conduct regular assessments to identify areas for improvement.
• Implement performance-tuning strategies to enhance system responsiveness.
• Provide technical support and assistance to end-users, addressing inquiries related to Microsoft Dynamics functionality.
• Provide technical support for the data platform and its integration with D365.
• Collaborate with the Group IT support team to resolve issues promptly and efficiently.
• Stay current with emerging trends, advancements, and best practices in Microsoft Power Platform and other relevant technologies and assess their applicability to our organisation's architecture.
• Collaborate with security and compliance teams to ensure adherence to data privacy, security standards, and regulatory requirements.
• Drive continuous improvement initiatives by identifying opportunities to optimise existing processes and systems using the Microsoft Power Platform.

Requirements

• At least 3+ years of related working experience with proficiency in Microsoft D365 Administration.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Demonstrated experience with many Microsoft products, including M365, Azure, Power Platform, etc.
• Understanding of Security Roles within D365.
• Understanding of Lifecycle Management in D365.
• Proficiency in Microsoft Dev Ops (ADO).
• Excellent analytical, problem-solving, and decision-making skills with the ability to translate business requirements into technical solutions.
• Knowledge of security protocols, data privacy, and regulatory compliance about enterprise architecture, D365, and Microsoft Power Platform.
• Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Ability to travel and collaborate with clients and other stakeholders when required.