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Dairy Queen Store Manager - Sioux Center
$45,000 - $60,000/Yr
Dairy Queen - Sioux Center, IA
posted about 2 months ago
Full-time - Mid Level
Onsite - Sioux Center, IA
Food Services and Drinking Places
About the position
The Store Manager at Dairy Queen is responsible for overseeing all restaurant operations, ensuring financial performance, product quality, and customer satisfaction. The role involves building a strong team, managing inventory, and implementing marketing strategies to enhance customer engagement and sales. The manager will also ensure compliance with health and safety standards while fostering a positive work environment.
Responsibilities
- Oversee entire restaurant operations including financial performance, product production, inventory, personnel, sales, and marketing.
- Strive for operational levels that meet or exceed customer expectations in quality, service, and atmosphere.
- Ensure all management and crew members are trained on PRIDE systems, product recipes, and food safety practices.
- Manage restaurant profit & loss, analyze COGS, and maintain inventory while projecting demand changes.
- Prepare financial forecasts and budgets, and review financial reports for variances.
- Ensure customer service meets or exceeds company standards and handle customer complaints effectively.
- Hire, train, coach, and develop the store management team and crew members.
- Conduct employee performance appraisals and monitor job contributions.
- Maintain a safe and healthy facility environment by enforcing sanitation standards and complying with regulations.
- Work with the franchise corporate marketing team to develop local marketing promotions.
Requirements
- Minimum 1-3 years of restaurant management experience with responsibility for profit and loss.
- High School diploma or equivalent required.
- ServSafe certified or approved equivalent.
- Proven track record of effectively managing COGS and labor.
Nice-to-haves
- Experience in quick service restaurant management.
- Strong hospitality and customer service skills.
- Ability to motivate and retain a strong team.
Benefits
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
