Horizon Sales - Dana Point, CA

posted 5 days ago

Full-time - Senior
Dana Point, CA
Merchant Wholesalers, Nondurable Goods

About the position

The General Manager/Chief Operating Officer (GM/COO) at Dana Point Yacht Club is a leadership role responsible for overseeing all aspects of the club's operations. The ideal candidate will enhance service standards, foster a positive organizational culture, and improve member and employee experiences. This position requires a dynamic leader with a proven track record in the hospitality industry, particularly in private club environments.

Responsibilities

  • Manage all aspects of the club including activities and relationships with the Board of Directors, members, guests, employees, and the community.
  • Direct supervision of the Executive Chef, Catering Director, and Club Accountant.
  • Develop operating policies and procedures and oversee the work of all department managers.
  • Implement and monitor the budget, ensuring maximum member and guest satisfaction.
  • Secure and protect the club's assets, including facilities and equipment.
  • Develop and implement strategies to achieve financial targets and enhance member satisfaction.
  • Foster a positive work environment that promotes teamwork and high performance.
  • Collaborate with department heads to ensure smooth operations and high standards across all areas.
  • Oversee staff recruitment, training, and development to maintain a high-performing team.
  • Initiate and execute capital improvement plans with a strong understanding of project management.

Requirements

  • A minimum of 8 years of relevant work experience in a private club environment.
  • Certified Club Manager (CCM) or in active pursuit of designation preferred.
  • A bachelor's degree in hospitality or business management preferred.
  • Proficient with Jonas and Microsoft Office products.

Nice-to-haves

  • Experience in project management.
  • Strong attention to detail in administration and facility management.

Benefits

  • Paid time off
  • Performance bonus
  • CMAA membership
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