Data Analyst (1239-127)

College of Southern Idaho - Twin Falls, ID

Full-time

Twin Falls, ID

Educational Services

About the position

Under the direction of the Director of Analytics and Institutional Research, the Data Analyst at the College of Southern Idaho (CSI) plays a crucial role in fostering a data-informed decision-making culture across the campus. This position involves querying data and generating reports that provide valuable insights to support business decisions. The Data Analyst is tasked with identifying patterns in data that can enhance student outcomes and contribute to the growth of CSI's student body through effective retention and recruitment analytics. The Data Analyst is responsible for the collection, analysis, and reporting of data from a variety of internal and external sources. This includes validating data and addressing any integrity issues that may arise during the data cleaning process. The role requires the provision of business intelligence (BI) solutions and the application of reporting techniques that adhere to sound research principles. Building and maintaining strong relationships with stakeholders throughout the organization is essential, as the Data Analyst must deliver quality solutions that meet the expectations of these stakeholders. This necessitates a balance of independent work and collaboration within the college's institutional effectiveness (IE) team, engaging with administrators, faculty, and staff across the institution. Successful Data Analysts are characterized by their curiosity and critical thinking skills, with a desire to continuously develop and enhance their technical skill set. They possess the ability to view business problems from a high-level perspective while also delving into the technical details necessary to provide effective solutions. A degree of business acumen is important, as analysts must think in terms of the needs of the administrators they support while maintaining a comprehensive understanding of the data and technical components involved in addressing various challenges. This position is based on-campus in Twin Falls, Idaho, and does not offer remote work options.

Responsibilities

• Ensure that federal and state reporting requirements are completed on time and accurately.
• Support a campus-wide data-informed decision-making culture.
• Work with stakeholders to establish and define actionable research questions.
• Implement actionable analytics with a focus on recruiting and retention efforts.
• Create and organize various student contact lists for strategic outreach.
• Build and maintain business intelligence reports and dashboards.
• Anticipate the need for and suggest reports and queries relating to the institutional mission.
• Compile, analyze, and report institutional data related to various student and institutional characteristics.
• Research, organize, and assemble data from local, state, and national databases.
• Manage survey projects from design through analysis and reporting.
• Produce actionable insights from data through quantitative and qualitative analytics.
• Develop presentations and visualizations to communicate report outcomes and key findings.
• Exemplify quality customer service, client relations, and time management.
• Handle correspondence and communications professionally and timely.
• Work effectively both independently and collaboratively with colleagues.
• Participate in weekly Institutional Research meetings to discuss projects, challenges, and successes.
• Collaborate with Institutional Technology (IT) and other stakeholders to define business processes that maintain data integrity.
• Emphasize reproducibility of research through thorough documentation and transparency.
• Engage in consistent learning, development, and improvement.
• Identify and master new technical tools and techniques that enhance department skill sets.
• Maintain office files, records, and software logs, emphasizing reproducibility.
• Perform other miscellaneous and special duties as assigned.

Requirements

• Hold an associate's degree in business, analytics, economics, finance, or a related field.
• Have at least one year of relevant experience, which can include internships, extracurricular activities, or volunteer work.
• Proficiency with Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
• Proficiency with Power BI.
• Functional skills with SQL (e.g., filtering, using the HAVING clause, and merging data using inner and outer joins).
• Basic statistics knowledge.
• Ability to work in both team and independent work environments.
• Excellent communication and client management skills.

Nice-to-haves

• Technical knowledge or experience in relational databases.
• Experience with other computing languages (e.g., R, Python, C#).
• Knowledge of the College of Southern Idaho's implemented software, including Microsoft SQL Server, Business Intelligence (Power BI, SSRS), Python or R Studio, and Anthology/Campus Management (ERP, SIS, CRM).
• Familiarity with Office 365.