Data Analyst, Client Analytics

$60,000 - $80,000/Yr

Wunderkind Agency - New York, NY

Full-time - Entry Level

New York, NY

Professional, Scientific, and Technical Services

About the position

The Data Analytics Manager, Client Analytics role focuses on empowering the Customer Success team with actionable insights to enhance client performance. This position requires a blend of technical skills, business acumen, and product intuition, emphasizing a consultative approach to analytics. The ideal candidate will work with top E-Commerce and Publisher brands, leveraging business intelligence tools to improve client performance and streamline processes for the Customer Success team.

Responsibilities

• Work with Customer Success to understand client data needs and provide one-off or automated scalable solutions.
• Collaborate with Analytics, Customer Success, and Performance Strategy teams to implement solutions based on unique business needs.
• Design reports, dashboards, alerts, and other automated solutions to enhance efficiency and reduce manual effort.
• Act as the domain expert for representing performance using the business intelligence tool, Looker.
• Maintain a deep understanding of all Wunderkind products to ensure optimal performance and data integrity.
• Analyze data to unlock actionable insights and communicate complex results clearly to clients and the customer success team.

Requirements

• Bachelor's degree in mathematics, statistics, economics, or a closely related field.
• 1-3 years of experience in an analytics role, preferably in E-Commerce, Consulting, or Ads.
• Experience working with clients or multiple stakeholders.
• Familiarity with web analytics tools (Omniture and Google Analytics preferred) and Business Intelligence tools.
• Basic knowledge of SQL is preferred.
• Excellent written and verbal communication skills.
• Ability to analyze, interpret, and develop insights from complex data structures.
• Familiarity with digital marketing activities and common industry metrics.
• Strategic thinker with a passion for data.
• Self-starter who thrives in a fast-paced, high-energy environment.

Benefits

• 20 days PTO
• 1 floating holiday
• 14 National Holiday closures
• Summer Fridays
• 2 weeks of Newly-Wed PTO
• Maternity & Paternity leave offerings
• Fully stocked snacks and beverages
• Weekly sandwich bar or catered lunch
• Exceptional management training programs
• Internal opportunities for 1:1 coaching
• Generous work-life balance support