Data Analyst/ EHR Coordinator

$65,000 - $85,000/Yr

Central Valley Indian Health - Clovis, CA

Full-time - Entry Level

Clovis, CA

Ambulatory Health Care Services

About the position

Central Valley Indian Health is seeking a Data Analyst/EHR Coordinator to assist the EMR Project Manager in managing electronic health records across all departments and clinics. This role involves providing technical support, training staff, analyzing data, and developing reports to enhance the efficiency and effectiveness of EHR systems.

Responsibilities

• Support the EHR Project Manager in executing continuous projects related to electronic health records.
• Assist in project planning, implementation, and monitoring to achieve project objectives.
• Provide technical assistance and troubleshooting support to medical and dental staff using EHR applications.
• Ensure swift resolution of technical issues to maintain uninterrupted access to electronic health records.
• Develop and conduct comprehensive training sessions to enhance staff proficiency in EHR system utilization.
• Keep training materials updated to reflect the latest improvements and changes.
• Analyze and generate organizational reports related to EHR systems.
• Create quality measure reports that provide actionable insights for staff and administrators.
• Collaborate with the EHR Project Manager and Administrators to implement solutions and improve workflows.
• Prepare and deliver routine status reports on ongoing projects to management and staff.
• Assist the EHR Project Manager in gathering and submitting reports related to GPRA/HEDIS and other health measures.
• Ensure compliance with reporting requirements and deadlines, maintaining accuracy and completeness.
• Utilize remote command entry to observe EHR system functionality for routine operations and error detection.
• Utilize the ticketing system to log, prioritize, and manage IT EHR requests from CVIH staff.
• Support timely resolution of issues in accordance with service level agreements (SLAs).
• Uphold and enforce all agency policies and procedures.

Requirements

• Associate degree in Computer Science or related field, Bachelor's degree preferred.
• Significant practical experience (5 years or more) in a similar role may be considered in lieu of a degree.
• Working knowledge of computer hardware, software, and wiring.
• Strong knowledge of EHR systems, healthcare workflows, and clinical operations.
• Familiarity with EHR software and interoperability standards (e.g., eCW, HL7, CDA).
• Valid CA Driver's License and clean driving record with the ability to be insured under CVIH's automobile insurance.

Nice-to-haves

• An awareness and keen appreciation of, or willingness to learn, Indian traditions, customs, and socioeconomic needs.
• Ability to meet and deal effectively with Indian Health Organizations consisting of numerous tribes with varied cultures.
• Tact, courtesy, discretion, resourcefulness, and good judgment in handling functions of a sensitive nature.

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid holidays
• Paid time off