Data Analyst EMPACT

La Frontera Center - Tempe, AZ

Full-time - Entry Level

Hybrid - Tempe, AZ

Ambulatory Health Care Services

About the position

The Data Analyst at EMPACT-Suicide Prevention Center is responsible for generating reports and metrics from enterprise data, collaborating with program staff to understand reporting requirements, and managing report requests. This role requires a strong analytical background, particularly in healthcare, and involves working closely with various departments to support business needs. The position supports a hybrid work environment but requires significant office presence to fulfill job responsibilities effectively.

Responsibilities

• Generate reports for all departments from enterprise and/or external data structures.
• Document requirements for producing new reports, templates, or other tools.
• Record changes in processes.
• Serve as a liaison with all other departments regarding reporting requests.
• Assist in identifying solutions to requests and problems.
• Analyze information within enterprise data reports and assist in resolving business operations issues.
• Extract, load, model, and reconcile large amounts of data across multiple platforms and/or sources.
• Participate in strategic decisions regarding reporting, tools, workflow, and process design.
• Communicate difficult/sensitive information in a tactful and professional manner.
• Create documentation and/or flowcharts using real-life scenarios, process flow documentation, functional requirements, and project deliverables.
• Provide support in company IS and NextGen projects as appropriate.
• Provide after-hours support as requested.
• Attend meetings, training, and agency activities and events outside of regularly scheduled work hours upon request.
• Maintain compliance with required trainings.
• Perform additional duties as assigned by supervisor or management.

Requirements

• Bachelor's degree in Business Data Analytics, Information Systems, or related field preferred.
• Minimum of 4 years of experience in a related field required.
• Healthcare experience is required.
• Advanced knowledge of Microsoft Office, Excel, Access, and PowerPoint.
• Experience with Business Intelligence Tools (PowerBI, Tableau, Metabase, SuperSet).
• Knowledge of Microsoft SQL Server Reporting Services (SSRS 2012 or later preferred).
• Nextgen database experience preferred.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong attention to detail and critical thinking skills.
• Excellent verbal and written communication skills.
• Exceptional customer service skills.
• Proactive and independent with the ability to take initiative.
• Excellent organizational skills.

Nice-to-haves

• Experience with data modeling and reconciliation across multiple platforms.
• Familiarity with healthcare data reporting standards.

Benefits

• Generous PTO (15 days the first year)
• 10 paid holidays per year
• Medical plans (4 choices)
• Dental plans (2 choices)
• Vision plans (2 choices)
• 403(b) retirement plan
• Retirement Allowance
• Company paid Life/AD&D and Long-term Disability
• Voluntary additional Life and Short-term Disability
• Tuition Reimbursement
• Elder Care assistance
• Pet Insurance