Data Analyst I

About the position

The core objectives of this position will be to provide reports, analytics, and optimization products in a clear, accurate, and timely manner to the team and client. The position will be based in Portland, Oregon.

Responsibilities

• Working with the Operations manager to identify opportunities for improving workflows and processes within the department
• Developing, implementing and maintaining new templates and tools to streamline and automate operations and enhance efficiency
• Running QC reports and data requests for the Operations team
• Developing, automating and running weekly incentive payment reports and payment email notifications to payees
• Providing training and support to Operations team members on the use of newly developed tools, processes and technologies
• Collaborating with Operations team members to perform incentive processing and QC projects and payments
• Integrating multiple data sources using analytics tools, database software, and APIs to produce new tools and data resources for the program
• Research and implement new methods to automate and streamline data-intensive processes to improve program efficiency
• Maintain up-to-date knowledge related to program eligibility and offerings
• Develop process documentation for program updates and offering changes

Requirements

• 2+ years of experience creating reports, dashboards, and data exploration
• Professional communication skills
• Creative thinking and out of the box solution mindset
• Proficient in MS Office tools (i.e. outlook, word, excel, power point, teams, SharePoint)
• Advanced Skills in Excel
• Strong teamwork skills that include highly effective communication in-person, over email, over chat and over the phone
• Ability to work independently and collaboratively with a team and customers
• Attention-to-detail to ensure project submittals meet the clients' criteria for eligibility and completeness
• Ability to contribute to multiple projects simultaneously with low to no margin of error
• Excellent time management skills including the ability to monitor and manage project progress and prioritize tasks appropriately
• Ability to uncover insights and trends to support our program initiatives

Nice-to-haves

• Understanding and/or experience of energy efficiency
• Experience with Microsoft Dynamics CRM
• Experience with JIRA
• Experience with Power BI, Tableau, or similar reporting tools
• Self-driven and a team player with established critical thinking, analytical, and problem-solving skills
• Experience promoting process documentation, optimization, and automation
• Any advanced certification relevant to position (such as MS Excel, MS Dynamics, Google Data Analytics Professional, IBM Data Analyst Professional, MS Certified: Power BI Data Analyst Associate, AWS Certified Data Analytics, SAS Statistics Business Analyst Professional Certificate, CompTIA Data Analytics Plus Certification, Meta Data Analyst Professional Certificate)

Benefits

• Medical, dental, vision, and disability insurance
• 401k package that includes both traditional and Roth IRA options and Company match
• Paid time off contingent upon full time or part time status and level of seniority (ranging from 15 to 25 days per year)
• All full-time employees enjoy a minimum of 8 Paid Holidays per year
• TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state of residence