Data Analyst II

State of Massachusetts - Boston, MA

Part-time - Mid Level

Remote - Boston, MA

Executive, Legislative, and Other General Government Support

About the position

The Data Analyst II plays a crucial role in supporting the Department of Family and Medical Leave (DFML) by providing data analysis, risk assessment, and strategic insights to enhance agency operations. This position involves detecting trends, developing data strategies, and collaborating with management to meet data needs. The Analyst will also lead working groups, recommend tools, and assist in the implementation of internal auditing and program efficiency initiatives.

Responsibilities

• Support the development of a data strategy for DFML.
• Assist strategic planning activities through the collection of business goals and analytic needs.
• Conduct assessments of current state data capabilities and recommend pathways toward modernization.
• Provide strategic advice on technological solutions to support business processes and objectives with a focus on analytics, data platforms & architecture, and data-driven business insights.
• Assist in determining the business impact of proposed modernization activities.
• Interact with business teams to collect requirements, discuss findings, and provide recommendations.
• Assist in the development of new processes and ways of working in support of more efficient data management and operations.
• Document business and technical requirements and processes.
• Review and analyze the effectiveness and efficiency of existing systems and processes and support the development of strategies for improvement.
• Apply problem-solving capabilities to determine business impact and strategic options to solve challenges posed by the modernization effort.
• Support the development of success metrics for the data strategy and initiatives related to data modernization.
• Provide project management support for strategy team efforts and strategic initiatives.
• Lead and participate in working groups within DFML and in coordination with other regulatory or industry groups.
• Collaborate with management to understand data needs and requirements to conduct a range of analytical, advisory, and reporting activities in support of agency and unit operations and policy initiatives.
• Review and analyze complex data, recognizing trends, and assessing risks as applicable to operational processes and program data.
• Recommend and develop tools and cross-agency guidance and trainings to assist staff and the industry in recognizing and mitigating risks.
• Perform related duties as required.

Requirements

• At least four years of full-time or equivalent part-time professional experience performing related duties that include business data recovery, analysis, query design, reporting and statistical analysis.
• A Bachelor's degree with a major in Mathematics, Economics, Computer Science, Information Management, Statistics or a related field may be substituted for two (2) years of the required experience.
• A Master's degree or higher with a major in Mathematics, Economics, Computer Science, Information Management, Statistics or a related field may be substituted for three (3) years of the required experience.
• Ability to engage in effective communication by creating, preparing, and presenting visual data appropriate to the audience.
• Ability to learn and apply advanced methodologies as necessitated by research questions.

Nice-to-haves

• Demonstrate flexibility and adapt to shifting priorities and timelines with a proactive mindset.
• Highly analytical and strong problem solver.
• Able to work on multiple projects simultaneously.
• Strong PowerPoint presentation development skills.
• Ability to clearly communicate (verbal and written) complex data related issues with both business and technical stakeholders.
• Extremely well organized.
• Willingness to learn new subject matter, skills, and technologies.
• Strong customer service orientation with the ability to understand customer needs.
• Project management capabilities.
• Experience with data management and analytics projects.
• Knowledge of cloud technologies, big data infrastructure and advanced analytics.
• Strong collaboration skills and relationship building capabilities.
• Ability to lead and work in cross-functional teams.
• Strong problem-solving skills.
• Ability to understand business drivers and operations.
• Ability to understand and analyze data needs in a business, process, and analytical context.
• Prior experience with data strategy development is preferred.
• Experience with Python, VBA, R, Git, SQL, as well as familiarity with Tableau and other visualization software.
• Ability to analyze large datasets and an analytical mind with an inclination for problem-solving.
• Proven ability to give meaning, insight, and purpose to information to drive business decisions.
• Ability to write comprehensive reports including strong verbal and written communication skills.
• Independent commitment and ability to carry out job duties independently on a daily basis without direct supervision.
• Advanced in Excel, Word, and PowerPoint.

Benefits

• Comprehensive benefits package including health insurance, retirement plans, and paid time off.
• Flexible work environment with options for remote work.
• Support for professional development and training opportunities.