Data Analyst, Lever Insights

$114,000 - $142,500/Yr

Lyft - New York, NY

Full-time - Mid Level

New York, NY

Transit and Ground Passenger Transportation

About the position

At Lyft, our mission is to improve people's lives with the world's best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization. Data and analytics are at the heart of Lyft's products and decision-making. The Central Market Management team works in a dynamic environment, where we embrace moving quickly to build the world's best transportation. Within Central Market Management, an Analytics Lead on the Decision & Insights team will take on a variety of problems ranging from long term business strategic decisions to weekly agile marketplace operations. We're looking for a passionate Analytics Lead to take on some of the most interesting and impactful problems in ridesharing. You will work closely on Rider Engagement initiatives to help run the marketplace more efficiently. This is fundamental to the Lyft marketplace as these Rider Engagement initiatives help us communicate with riders, improve their experience and balance driver supply with rider demand. The ideal candidate has deep analytical skills, exceptional problem solving skills, and is comfortable working with a highly cross functional team.

Responsibilities

• Manage and improve Rider Engagement investment processes to run the marketplace more efficiently
• Partner with Data Science, Product, Engineering, P&L Management and other cross-functional stakeholders to achieve business goals
• Leverage analytics to understand critical business problems and recommend action plans
• Develop frameworks, roadmaps, and metrics for the team and broader organization
• Collaborate with other leaders and executives to build data-informed business strategies and roadmaps

Requirements

• Bachelor's degree in Engineering, Math, Economics, Analytics, Finance, Business or other related quantitative field
• 3-5 years experience in consulting, analytics, technology, strategic finance, or start-up operations
• Strong ability in building decision making frameworks and data analysis, able to dissect business issues, analyze large amounts of data, and draw actionable conclusions
• Very strong attention to detail, experience developing processes to implement strategy
• Ability to think strategically about complex and unstructured business problems, leading to recommendations and action plans
• Strong written and verbal communication skills for internal stakeholders, including senior leadership
• Ability to effectively and independently build and maintain cross-functional relationships with stakeholders, manage multiple competing priorities, and drive projects to completion
• Experience with a two-sided marketplace is especially desirable
• Highly proficient in SQL and Excel/Google Sheets; Proficiency in Python is a plus
• Entrepreneurial self-starter - you naturally take ownership, look for opportunities, and do whatever it takes to drive results

Nice-to-haves

• Experience with a two-sided marketplace is especially desirable
• Proficiency in Python is a plus

Benefits

• Great medical, dental, and vision insurance options
• Mental health benefits
• Family building benefits
• Unlimited paid time off for salaried team members, 15 days paid time off for hourly team members
• 401(k) plan to help save for your future
• 18 weeks of paid parental leave for biological, adoptive, and foster parents
• Pre-tax commuter benefits
• Lyft Pink - exclusive opportunity to test new benefits of our Ridership Program