Data Analyst

City of New York - New York, NY

Full-time

New York, NY

Executive, Legislative, and Other General Government Support

About the position

The Data Analyst position at the New York City Department of Housing Preservation (HPD) focuses on supporting the Homeless Placement Services Unit by leading data collection and tracking efforts. The role is essential in matching homeless clients to available housing vacancies and ensuring accurate reporting and data integrity across various systems. The analyst will work closely with team members and other departments to facilitate timely referrals and placements, contributing to the agency's mission of promoting affordable housing and neighborhood stability.

Responsibilities

• Maintaining tracking systems of client applications and referrals
• Generating and circulating internal and external reports on the unit's targets, current workload, and production, including data for the agency's key metrics
• Matching homeless clients to homeless set aside vacancies reported by sponsors through e-RR and other systems
• Coordinating and sharing data with the Department of Social Services (DSS) and HPD program areas to ensure accurate and timely referrals and placements of homeless families into units
• Ensuring data integrity in reporting systems in Access, Excel, and Sharepoint
• Making maintenance updates in order to be consistent with any business process changes
• Working closely with the unit's team members to troubleshoot issues related to timely and accurate reporting of homeless placements
• Managing a portfolio of homeless set aside units and/or 421a homeless units; providing referrals and tracking placements to those units as necessary
• Completing special projects and reporting for the Assistant Commissioner, Director, Deputy Director, Team Leaders

Requirements

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above
• Education and/or experience which is equivalent to '1' or '2' above, with at least one year of experience as described in '1' above

Nice-to-haves

• Strong data analytical and organizational abilities
• Proficiency with MS Excel, MS Access and MS Teams
• Exceptional written and verbal communication skills
• Ability to work independently and as part of a team in a fast-paced, evolving environment
• Strong interpersonal skills and commitment to a collegial and productive workplace
• Knowledge of affordable housing programs and subsidies, including New York City regulations and government
• Experience in creating reports for stakeholders at all levels of government
• Comfortable asking questions and collaborating with staff to correct data entry errors
• Careful and detailed while maintaining the unit's databases and data systems
• Able to recognize and articulate patterns that may improve business processes