Data and Reporting - IT Project Group Manager, SVP

$130,880 - $196,320/Yr

Citigroup - Tampa, FL

Full-time - Mid Level

Tampa, FL

10,001+ employees

Credit Intermediation and Related Activities

About the position

Citi, the leading global bank, is seeking an IT Project Group Manager (Data and Reporting Lead) to enhance the user experience across our PMO tools through the integration of intelligent automation. This role is pivotal in mitigating existing manual interventions and pain points while collaborating closely with O&T PMO teams, the Enterprise Tool and Reporting team, and key functions. The successful candidate will be responsible for managing complex and critical projects, requiring a comprehensive understanding of multiple areas within the function and how they interact to achieve the objectives of the organization. This position demands excellent communication skills to negotiate internally, often at a senior level, and is accountable for the end results of the area. The IT Project Group Manager will develop and maintain software solutions that automate tedious and time-consuming manual business processes. This role will lead initiatives related to the design and management of workflow automation projects, including creating and maintaining technical documentation, testing and fixing bugs, training users, and identifying technology solutions based on business needs. The ideal candidate should have strong knowledge of RPA development and business analysis, and be comfortable working with a variety of technologies and ambiguity. Additionally, this role will manage the organization's data infrastructure and reporting functions, ensuring accurate collection, analysis, and presentation of data to support strategic decision-making. The candidate will collaborate closely with cross-functional teams to develop and implement data-driven solutions that align with the organization's goals. This includes leading the development and delivery of regular and ad-hoc reports, dashboards, and visualizations to support business needs, translating complex data sets into actionable insights, and supervising a team of data analysts and reporting specialists. Continuous evaluation and improvement of data management processes to enhance efficiency and scalability will also be a key responsibility.

Responsibilities

• Responsible for all technology components of the development and implementation of major/multiple/highly complex projects; may manage enterprise wide projects.
• Develops detailed IT work plans, schedules, project estimates, resource plans and status reports.
• Provides IT strategic direction for projects managed.
• Sets guidelines for appropriate staffing requirements to meet operational needs.
• Impacts the IT project leadership function by strategic influence and by exercising control over resources, budget management and planning; accountable for end results.
• Applies in-depth knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
• Ensures essential procedures are followed and contributes to defining standards.
• Demonstrates an in-depth understanding of how IT project leadership integrates within the overall technology function to achieve objectives; requires a good understanding of the industry.
• Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources.
• Influences and negotiates with senior leaders (across functions); may communicate with external parties.
• Lead the development and delivery of regular and ad-hoc reports, dashboards, and visualizations to support business needs.
• Translate complex data sets into actionable insights, providing recommendations to senior leadership and stakeholders.
• Supervise a team of data analysts and reporting specialists, providing guidance, training, and development opportunities.
• Collaborate with IT, operations, finance, and other departments to identify data needs and develop solutions.
• Serve as a subject matter expert in data and reporting, advising on best practices and emerging trends.
• Continuously evaluate and improve data management processes to enhance efficiency and scalability.
• Identify opportunities for automation and optimization in reporting processes.

Requirements

• 10+ years experience in a related technology role with commensurate people management experience.
• Minimum of 5 years of experience in data management, analytics, or a similar role, with at least 3 years in a leadership or supervisory capacity.
• Proficiency in data management tools (e.g., SQL, ETL processes) and reporting software (e.g., Power BI, Tableau, Excel).
• Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights.
• Excellent communication skills, with the ability to present technical information to non-technical audiences.
• Experience with data governance and regulatory compliance.
• Strong project management skills with the ability to lead multiple projects simultaneously.
• Knowledge of programming languages such as Python or R.
• Ability to analyze complex processes and design efficient automation solutions.
• Positive attitude and mindset to break silos and work through ambiguity to find and implement solutions.
• Strong proficiency in Python programming, with experience in web automation and data scraping libraries such as Selenium, BeautifulSoup, or Scrapy.
• Familiarity with web technologies, including HTML, CSS, and JavaScript, Angular, to effectively navigate and interact with web pages.
• Knowledge of database concepts and experience working with database systems like MSSQL, PostgreSQL, Oracle or MongoDB is strongly preferred.
• Excellent problem-solving skills, analytical, troubleshooting skills, and attention to detail.
• Familiarity with Agile development methodologies is preferred.
• Experience developing and consuming APIs preferred.
• Experience designing technical specification documents for RPA projects.

Nice-to-haves

• Master's degree in Computer Science, Engineering, Data Science, Information Systems, Business Analytics, or a related field.

Benefits

• Medical, dental & vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.