Data Architect with ServiceNow and Jira

Svk Technology Solutions - San Jose, CA

Full-time - Senior

San Jose, CA

Professional, Scientific, and Technical Services

About the position

The Senior Data Analyst/Architect role is crucial for shaping the organization's data collection, measurement, tracking, and reporting processes. This position involves collaboration with Director and VP-level stakeholders to drive metrics-based project delivery and establish governance and processes for accurate data reporting.

Responsibilities

• Collaborate with Director/VP-level stakeholders to identify key metrics and data collection strategies for organizational success.
• Develop and implement processes for tracking, measuring, and reporting project delivery, with a focus on data-driven metrics.
• Lead the creation and maintenance of dashboards and reports that provide insight into key performance indicators (KPIs) for various projects and initiatives.
• Ensure data governance, accuracy, and integrity across all reporting platforms and metrics tracking.
• Establish and maintain a regular cadence for reporting on project performance and delivery metrics.
• Work closely with cross-functional teams to ensure alignment on data-driven insights and decision-making processes.
• Present actionable insights and recommendations to senior leadership based on thorough data analysis.

Requirements

• Proven experience (10+ years) as a Data Analyst, Data Architect, or similar role with strong exposure to senior leadership teams.
• Extensive experience in working with large datasets and advanced data analysis tools and software.
• Expertise in data governance, metrics tracking, and developing processes to drive performance and reporting.
• Strong understanding of project delivery metrics and the ability to establish cadence for regular reporting.
• Ability to create meaningful and executive-level reports, dashboards, and visualizations that effectively communicate insights.
• Excellent communication and stakeholder management skills, with the ability to engage with Director/VP-level executives.
• Experience with tools such as Power BI, Tableau, and other data visualization and reporting software.
• Strong problem-solving skills and attention to detail.