Data Center Build Support Engineer, Infrastructure Delivery

Amazon - Canton, MS

Full-time - Mid Level

Canton, MS

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Data Center Build Support Engineer (BSE) plays a crucial role in ensuring the quality and efficiency of AWS data center infrastructure. This position involves collaborating with engineers and managers to develop and manage structured cabling and installation standards, conducting audits, and providing training to ensure compliance with best practices. The BSE will focus on continuous improvement in quality and engineering processes, directly impacting AWS's operational excellence and customer satisfaction.

Responsibilities

• Drive world-class quality in the Data Center to achieve the best operating, lowest cost infrastructure.
• Focus on fiber optic and optic components, cabling and interconnect products, technologies and standards.
• Develop global design standards documents and installation best practice guidelines.
• Create QC/QA manuals and control amendments and revisions.
• Develop audit strategies and define quality and operational metrics that measure success.
• Audit and inspect DC sites to ensure standards are being followed and verify defects.
• Generate punch lists, report and generate remediation plans, and close all customer complaints and defects.
• Conduct training sessions with local Infra Delivery Teams to ensure compliance with design standards.
• Identify and respond to risks and high-priority issues rapidly and effectively.
• Support New Product Introduction activities that improve infrastructure quality, reduce cost and installation time.

Requirements

• 3+ years of experience in QA methodology and tools.
• 3+ years of Data Center project management and/or engineering experience.
• 4+ years in fiber optic cable, optic components, cabling and interconnect products, technologies and standards.

Nice-to-haves

• BICSI RCDD and/or DCDC certification.
• Familiarity with ISO9001 / ISO11801, TIA568C, TIA942 and/or ANSI/BICSI 002-2014.
• Experience in documenting corporate standards, best practice guidelines and/or manuals.
• Quality Assurance Certifications (CQA/CQE).
• Experience in communicating with users, other technical teams, and senior management.

Benefits

• Flexible working culture that promotes work-life harmony.
• Opportunities for continuous learning and career advancement.
• Employee-led affinity groups fostering a culture of inclusion.