Data Center Chief Engineer, DCC Communities

Amazon - Garland, TX

Full-time - Mid Level

Garland, TX

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Chief Engineer at Amazon Data Services Inc. is responsible for overseeing the operations and maintenance of electrical, mechanical, and fire/life safety equipment within AWS data centers. This role involves ensuring peak efficiency of all systems, managing small-to-medium projects, and providing hands-on troubleshooting support. The Chief Engineer will work independently, act as an escalation point for facility-related issues, and ensure compliance with safety procedures while fostering an inclusive culture that values diverse perspectives.

Responsibilities

• Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center.
• Operate independently with limited direct management.
• Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed.
• Perform root cause analysis of equipment failures.
• Troubleshoot and report facility and data server-level events within internal SLA.
• Create and deploy new standard practices for Engineering Operation Technicians, Chief Technician, and vendor support teams.
• Provide training and guidance to Engineering Operation Technicians.
• Ensure all safety procedures are adhered to by vendors and Amazon staff.
• Utilize internal CMMS to manage building workflows.
• Communicate complex technical information to a non-technical audience.
• Fully comply with all physical security procedures and policies.
• Respond to off-hour emergency calls related to data centers and assist with investigation, mitigation, and recovery of issues.

Requirements

• 5+ years of relevant work experience in a data center or other critical environment.
• 5+ years of experience with electrical and mechanical systems involved in critical data center operations such as generators, transformers, switchgear, UPS systems, ATS units, PDU units, pumps, air handling units, and CRAC units.
• 3+ years of experience with BMS and EPMS control systems and data collection/trending.

Nice-to-haves

• 2+ years' experience in the operation and maintenance of Data Center Direct to Chip Liquid Cooling Systems.
• Bachelor's or College degree in a relevant engineering discipline or equivalent work experience in Mechanical/Electrical Field.
• Electrical or Mechanical trade (Post-Secondary Education).

Benefits

• Innovative benefit offerings
• Ongoing learning experiences
• Employee-led affinity groups
• Flexibility in working culture
• Mentorship and career-advancing resources