Data Center Compliance Technician

$54,142 - $66,560/Yr

Cirrascale Cloud Services - Austin, TX

Full-time - Mid Level

Hybrid - Austin, TX

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

As a Data Center Technician at Cirrascale, you will play a crucial role in the Operations team, ensuring the integrity and functionality of our data centers. This position requires a strong background in SOC 2 compliance, Linux operating systems, and hands-on experience with data center equipment. The ideal candidate will be flexible and willing to travel for various projects, contributing to the maintenance and improvement of our data center operations.

Responsibilities

• Install, configure, and maintain SOC 2 systems and Linux servers and networking equipment in a data center environment.
• Perform physical installation of servers, including racking, cabling, and labeling in accordance with industry best practices.
• Troubleshoot and resolve hardware, software, and network issues, ensuring minimal downtime.
• Conduct regular system checks and maintenance tasks to ensure optimal performance and security.
• Collaborate with Engineering and Operations teams to plan and execute infrastructure projects, expansions, and migrations.
• Provide on-site and remote support to resolve urgent technical issues, including on-call support as needed.
• Document system configurations, updates, and inventory, maintaining accurate records of data center assets.
• Handle and maintain records for RMAs needed to be completed to various vendors.
• Stay current with industry trends, emerging technologies, and best practices in data center management.

Requirements

• High level knowledge of SOC 2 compliance policies and guidelines
• 3+ years of experience working in a data center environment or similar
• Proficient with Linux operating systems and comfortable using command-line interfaces
• Solid understanding of networking principles and experience with network troubleshooting
• Experience with physical racking and stacking of gear and managing data center cabling
• Strong analytical and problem-solving skills, with the ability to work independently and manage multiple tasks
• Excellent communication skills and the ability to collaborate effectively with a team
• Certification in Linux, networking (e.g., CCNA), or other relevant fields is a plus
• Must be able to lift up to 50 lbs and comfortable working in physical environments
• Valid driver's license and passport, with the ability to travel as needed

Nice-to-haves

• Experience with Microsoft Powerpoint

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance