Data Center Critical Environment Technician Manager (Night Shift)

About the position

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Data Center Critical Environment Technician Manager (Night Shift). Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I CE Technician Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Deliver success through empowerment and accountability by modeling, coaching, and caring.
• Serve as an operations specialist in one or more major areas of operations (e.g., electrical, mechanical, controls, generators).
• Oversee and coach team with the inspection of critical environment-related facility equipment.
• Monitor performance of maintenance and operations utilizing telemetry and control systems.
• Utilize internal computerized maintenance management system (CMMS) to track equipment assets.
• Safely and quickly respond to and lead an onsite incident response team for all abnormal conditions.
• Enhance, develop, or follow emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs).
• Guide, oversee, and perform various types of maintenance and repairs following MOPs and SOPs.
• Serve as a subject matter expert for one type of equipment and oversee everyday tasks.
• Provide necessary escort to third-party contractors and coordinate on-site activities.
• Understand, follow, ensure, and coach team on safety and security requirements.
• Maintain safe working conditions and escalate unsafe conditions immediately.

Requirements

• High School Diploma, GED, or equivalent AND 3+ years mission critical services work/applied learning experience.
• Ability to meet Microsoft, customer and/or government security screening requirements.
• 1+ year(s) people management experience.
• 1+ year(s) experience in a specialized area (e.g., mechanical field, electrical field, controls field).

Nice-to-haves

• High School Diploma, GED, or equivalent AND 6+ years mission critical services experience.
• Associate's Degree or technical trade certification AND 5+ years mission-critical services experience.
• 1+ year(s) experience in a specialized area (e.g., mechanical field, electrical field, controls field).

Benefits

• Industry leading healthcare
• Educational resources
• Discounts on products and services
• Savings and investments
• Maternity and paternity leave
• Generous time away
• Giving programs
• Opportunities to network and connect