Data Center Critical Environment Technician Manager.

$74,100 - $165,600/Yr

Microsoft - Atlanta, GA

Full-time - Manager

Atlanta, GA

Publishing Industries

About the position

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Data Center Critical Environment Technician Manager. Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I CE Technician Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Deliver success through empowerment and accountability by modeling, coaching, and caring.
• Model the culture; embody the values; practice leadership principles.
• Define team objectives and outcomes; enable success across boundaries; help the team adapt and learn.
• Attract and retain great people; know each individual's capabilities and aspirations; invest in the growth of others.
• Work on complex, advanced tasks independently and serve as an operations specialist in a major area of operations.
• Oversee team in the inspection and supervision of critical environment-related facility equipment.
• Monitor performance from central monitoring locations and escalate per applicable policies and standards.
• Utilize internal computerized maintenance management system (CMMS) to track all equipment assets.
• Respond to and lead an onsite incident response team for all abnormal conditions that impact operations.
• Guide, oversee, and perform various types of maintenance and repairs for multiple disciplines.
• Act as a subject matter expert, performing troubleshooting independently for multiple equipment and systems.
• Prepare and submit highly complex reports as assigned following preexisting scripts and templates.
• Understand, follow, and ensure safety and security requirements are met.

Requirements

• High School Diploma, GED, or equivalent AND 3+ years mission critical services work/applied learning experience.
• Ability to meet Microsoft, customer and/or government security screening requirements.
• 1+ year(s) people management experience.
• 1+ year(s) experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field.

Nice-to-haves

• High School Diploma, GED, or equivalent AND 6+ years mission critical services experience.
• Associate's Degree or technical trade certification AND 5+ years mission-critical services experience.
• Experience in high-availability assembly/manufacturing/critical infrastructure environments.

Benefits

• Base pay range for this role across the U.S. is USD $74,100 - $165,600 per year.
• Different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, is USD $104,000 - $182,200 per year.
• Eligible for benefits and other compensation.