Citigroup - Delaware, OH

posted about 2 months ago

Full-time - Mid Level
Delaware, OH
10,001+ employees
Credit Intermediation and Related Activities

About the position

The Critical Systems Engineer position within Citi's Global Data Center Critical Systems Engineering team focuses on logistical planning and management of technology environments in data centers. This role is responsible for capacity management, engineering, forecasting, and reporting, ensuring efficient use of space and power while maintaining optimal service quality. The engineer will collaborate closely with various teams to develop metrics, maintain documentation, and implement best practices for hardware installation and data center operations.

Responsibilities

  • Data center space planning and usage analysis
  • Develop and report on power, cooling, space and efficiency metrics
  • Maintain CAD documentation of all data centers and technology rooms
  • Assist with the updates of the data center Scorecards and summary reports
  • Bring set of core disciplines together to maximize and manage capacities to maintain optimal service, quality and cost balance
  • Develop and communicate data center best practices related to hardware installation
  • Hardware installation coordination and the development of best practices and guidelines
  • Issue regular updates to the data center floor plans showing planned changes and future hardware
  • Maintain the Critical Systems hardware power matrix and update with actual readings
  • Review all planned maintenance and testing activities for risk and potential impact on data center operations
  • Develop and maintain a Citigroup Data Center Space Planning Guide, Infrastructure Classification and Design/Construction standards
  • Attend regular meetings to review data center/tech room plans and capacity issues
  • Work closely with Data Center Site Operations to coordinate the strategic projects identified in the Data Center Strategy document
  • Stay current with the trends toward IT integration/consolidation and plan for the impact
  • Work with the other corporate groups involved with the planning for the data centers in North America
  • Contribute updates to the Citigroup Data Center Design Criteria based on experience
  • Perform all other duties as assigned.

Requirements

  • Experience in mission critical data center facilities, preferably in the financial industry
  • Experience with mission critical infrastructure maintenance and incident response while maintaining continuous operation of the data center
  • Clear understanding of critical building systems and levels of redundancy
  • Clear understanding of the key technology components, interaction and the organization of the data center environment, including a basic understanding of network design
  • Strong understanding of industry standards and best practices
  • Strong understanding of energy use and reduction opportunities in data centers
  • Excellence in execution
  • Strategic and annual planning
  • Highest level of personal and professional integrity, strong personal work ethic
  • Ability to see underlying problems within the strategic through tactical views of a complex process
  • Ability to express points of view clearly, logically, tactfully, and convincingly in written and oral communications
  • Ability to get buy-in to implementation plans and actions working across organizational boundaries
  • Ability to deal effectively with senior leaders from all functional backgrounds
  • Ability to develop and maintain constructive relationships with senior leaders
  • Collaborative 'team player' orientation with a strong cultural awareness
  • Excellent project management skills and ability to break down complex problems and projects into manageable goals
  • Ability to analyze complex information, evaluate options, choose the best solution.

Nice-to-haves

  • Degree in Electrical or Mechanical Engineering with 5+ years of experience in relevant areas preferred.

Benefits

  • Medical, dental & vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays
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