Equinix - Secaucus, NJ
posted 3 months ago
Equinix is the world's digital infrastructure company®, operating over 250 data centers globally. As a Data Center Customer Operations Technician, you will play a crucial role in maintaining the critical facilities infrastructure that supports essential services such as hospitals, laboratories, and public safety centers. This position is vital as it ensures that our data centers remain operational and do not experience downtime. You will be part of a close-knit team dedicated to delivering best-in-class service to our data center customers, which is foundational to our success as a company. In this role, you will be responsible for fixing and installing sophisticated circuits, performing custom installations, and leading modification projects. Your work will involve reading installation plans, implementing installations according to specifications, and ensuring that all tasks are completed in a timely manner. You will also troubleshoot various types of circuits and work closely with customers to resolve any issues that arise. The position requires a strong commitment to customer satisfaction and the ability to manage multiple tasks effectively. Equinix values diversity in thought and contribution, and we are committed to providing an equitable work environment. This commitment is vital to our core values and overall success. As part of our operations team, you will be at the forefront of our mission, ensuring that we meet the needs of our customers while supporting their sustainability goals.