Data Center Engineer

NCI Information Systems - Stennis Space Center, MS

Full-time - Mid Level

Remote - Stennis Space Center, MS

Professional, Scientific, and Technical Services

About the position

The Data Center Engineer at Empower AI will support operations at the GSA Stennis Data Center, focusing on hands-on technical support and problem-solving in a dynamic environment. This role involves collaborating with internal teams and external vendors to manage data center services, including inventory validation, equipment deployment, and troubleshooting. The engineer will play a critical role in the design, build, and capacity expansion of data center solutions, ensuring optimal performance and future-proofing strategies for the customer.

Responsibilities

• Inventory validation of data center compute, storage, networking, and environmental support equipment.
• Collaborating with various IT teams to facilitate change management, logistics, and coordination.
• Facilitating the packaging and shipping of equipment to alternate data centers.
• Coordinating with Data Center Operations on the install at destination data centers.
• Develop and execute Data Center technical drawings (ex. rack elevations, floor layouts).
• Capacity Expansion of servers, storage, and network devices.
• Be intensely involved in design, build, migration, and capacity expansion; work on the problems and contribute to the solution development.
• Responsible for coordinating new hardware deployment and decommissioning of existing hardware.
• Responsible for hands-on Equipment Troubleshooting, Parts replacement, and Vendor escorting.

Requirements

• Public Trust Clearance by start date.
• ITILv4 Foundation Training and ITILv4 Foundation Certification, may be obtained within 120 days after hire.
• Minimum of 5 years of related work experience as a Data Center Engineer.
• On-call 24x7 with onsite response time requirements.
• Strong aptitude for an independent working environment and high productivity rate.
• Excellent communication and customer relationship skills.

Nice-to-haves

• Experience supporting industry standard software products.
• Experience with Sunbird DCIM.
• Direct experience with Data Center design and operations.
• Direct experience using ServiceNow or other ticketing tools for ticket management and inventory management.
• Server, OS, Network, BICSI or data center certification is a plus.

Benefits

• Equal opportunity in recruiting, hiring, training, and promoting individuals.
• Support for active-duty and veteran employees.