Data Center Engineering Operations Technician, DCC Communities

Amazon - Dulles, VA

Full-time - Entry Level

Dulles, VA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Data Center Engineering Operations Technician at Amazon plays a crucial role in maintaining and operating critical infrastructure systems within data centers. This position involves hands-on electrical and mechanical equipment maintenance, troubleshooting, and ensuring the reliability and availability of data center operations. Technicians will work closely with various teams to implement new technologies and practices, contributing to the overall efficiency and safety of the data center environment.

Responsibilities

• Conduct daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting facility and rack-level events within internal Service Level Agreements (SLA).
• Perform rack installations and decommissioning within internal SLA.
• Conduct preventative maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Engage in technical writing to support the change management program.
• Manage daily work requests to resolution and execute projects from conception to completion.
• Provide on-site support for contractors and vendors, ensuring compliance with established practices and local legislation.

Requirements

• Technical training (Military/Trade School) or 2+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry.
• 2+ years of experience with Microsoft Office products (Excel, Word, PowerPoint).
• High school diploma or equivalent.

Nice-to-haves

• 4+ years of Data Center Engineering experience.
• Associates or Bachelor's Degree.

Benefits

• Mentorship and career growth opportunities.
• Work-life balance initiatives.
• Inclusive team culture with employee-led affinity groups.